Bipicar Help

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  • Can I drive a car with a foreign licence?

    You can subscribe if you have a European driving licence.

  • Cookies policy

    This Cookies Policy forms part of the Legal Texts and Privacy Policy available at the website http://www.bipicar.com, which governs the terms and conditions regarding the use of BIPI’s platform (he...

  • I am under 25 years old. Can I subscribe?

    Information about age restrictions. To take out a car subscription with Bipi you must be over 25 years old and have held a driving licence for at least 2 years. We accept driving licences from th...

  • How to renew your subscription with Bipi?

    What should I do if I want to keep the vehicle for longer than my contract specifies? The duration of the contract is the minimum duration of your subscription with us, not the maximum. After this...

  • Terms and Conditions

    SUBSCRIPTION CONTRACT SUMMARY  ABOUT US  We are Bipi MOBILITY UK LIMITED (“BMUK”, “we”, “our” or “us”).   Address: C/O 9-10 Staple Inn, London, United Kingdom, WC1V 7QH Registered number: 13983581...

  • How does the approval process work?

    Bipi's subscription approval process.   Before we can confirm your subscription, our team will carry out some essential checks on your profile. Our team aims to get back to you within 24 hours. Wha...

  • What is the minimum subscription duration?

    Learn more about the flexibility of our subscription options. The length of time you stay with Bipi is flexible and will depend on the car and the type of subscription you have. It can be 1, 3, 12...

  • Can a self-employed person or company take out a subscription?

    If you are self-employed, you can subscribe to Bipi through our website and then make sure you inform the agent who will be attending you that you want to sign up as a self-employed person.

  • Complaint forms

    If you need to file a complaint, just log into your user profile and head to the "Support" section.Once you're in, select "File a complaint" and fill out the form with as much information as possib...

  • Whistleblowing

    We want to do what is rightGroup Renault strives to maintain a transparent business climate and high business ethics. We have made this channel available for you to reach out on activities that mak...