Bipicar Help

This Information relates to the activities undertaken by Bipi Mobility UK Limited. Who regulates us? Bipi Mobility UK Limited trading as Bipi UK and Bipi Mobility is an appointed representative, in...

Introduction This policy sets out the key process steps that Bipi Mobility UK Limited (Bipi, we, us, our) must operate in accordance with when handling customer complaints. Our definition of a comp...

  Bipi Mobility UK Limited (trading as Bipi UK, Bipi and Bipi Mobility) is an appointed representative, in respect of consumer hire activities only, of ITC Compliance Limited, which is a...

Insurance Policy Summary – what you need to know about your insurance policy   Insurance administrator: Wrisk Transfer Limited, authorised and regulated in the UK by the Financial Conduct Autho...

Below you will find the minimum conditions that your insurance must meet: Fully comprehensive policy against all risks of loss or damage (including third party liability, fire, theft and accident...

Your insurance coverage must remain in effect for the entire duration of your subscription. In instances where your commitment period exceeds one year, you have the option to furnish a yearly polic...

It will be returned once the vehicle has been returned and checked. The approximate return time can be from 3 to 5 working days.

Only in cases where, after the verification and approval of your application, the risk department requests it.   This amount will be charged at the time of confirming the contract and will be refun...

If a deposit is necessary, it must be paid after signing the contract to confirm your subscription. Otherwise, your first payment will be made when we coordinate the delivery of the car and will co...

We will send you your invoice to your email address on a monthly basis. If you don’t receive it, contact our customer care team or send us an email at contact_uk@bipicar.com