Bipicar Help

Mileage limits If you see that one month you are going to exceed your mileage, don't worry! The miles you don't use will accumulate over the course of your subscription, so you can compensate by ...

Information about the cancellation process. You can unsubscribe and cancel your subscription from your profile on the website or by calling our customer service. You only have to notify us 15 day...

No. We do not currently provide replacement vehicles, so we recommend that you arrange this service with your insurance company.

What do I do if I have a breakdown? In the event of a breakdown, please contact us on 0800 086 8150, 8.30am to 4.30pm Monday to Friday.In the event of an accident or if you require roadside assista...

Vehicle maintenance The maintenance of your vehicle is included in the price, so you won't have to worry about anything! In the event that a service light or warning light comes on in the vehicle...

During delivery and return, an agent will check the condition of your vehicle with you. The result of this check will include both images taken and all the data related to the condition of your car...

Organizing the delivery of your car Once your subscription has been approved, we will let you know the delivery date of your car. If we are unable to confirm an exact date, we will contact you by...

Before returning the car, make sure that it has not suffered any damage that has not been previously reported. Don't worry about wear and tear. We understand that using a car for months at a time i...

Fuel and Energy policy Each car will have a sticker indicating the type of fuel it needs and the refuelling area. At the time of return, if the car is hybrid, it must have the same fuel as it h...

We offer complimentary doorstep delivery of the vehicle within our designated delivery zone. If your location falls outside this zone, we will need to assess and provide a quote for home delivery c...