FAQs

Hiring and registration process

• How can I sign up for Bipi?
• How does the subscription process work?
• What documentation do you need to subscribe to Bipi?
• I am under 25 years old. Can I subscribe?
• How does the approval process work?

About my account

About subscription

• What is Bipi and how does it work?
• What does the monthly payment include?
• What happens after I subscribe?
• Can I drive a car with a foreign licence?
• How to renew your subscription with Bipi?
• What is the minimum subscription duration?

Service and maintenance

Deposit, Payments and Monthly Collections

• When will I get my deposit back?
• Is a deposit required to confirm your subscription?
• When will the payments be made?
• How do I request an invoice?
• What are the payment methods?
• When and how is my monthly subscription charged?

Report breakdown, accident or request maintenance

• Create issue

Terms and Conditions

• Initial Disclosure Document
• Complaints Handling Policy
• Insurance Policy
• Privacy Policy
• Cookies policy
• Terms and Conditions

FCA REGULATION

• FCA Regulation